Privacy Policy
1. Introduction
At CrissCross Tech (Pty) Ltd, we highly value your privacy and are dedicated to safeguarding your personal data. This privacy policy outlines how we manage your personal data when you visit our website, regardless of your location. It also informs you of your privacy rights and explains how the law protects you.
2. Important Information and Who We Are
CrissCross Tech (Pty) Ltd is the data controller responsible for your personal data (referred to as "CrissCross," "we," "us," or "our" in this privacy policy). We have designated a data protection officer (DPO) who is responsible for addressing questions regarding this privacy policy. Should you have any queries about this policy or wish to exercise your legal rights, please contact the DPO using the details provided below.
3. The Data We Collect About You
We may collect, use, store, and transfer various types of personal data about you, which we categorize as follows: Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data, and Marketing and Communications Data.
4. How We Use Your Personal Data
We will only use your personal data when permitted by law. Typically, we use your personal data under the following circumstances: when it is necessary to fulfill a contract we are entering into or have already entered into with you, when it serves our legitimate interests (or those of a third party) and does not override your interests and fundamental rights, and when we are required to comply with a legal or regulatory obligation.
5. Disclosures of Your Personal Data
We may need to share your personal data with the parties listed below for the purposes detailed in paragraph 4 above: External Third Parties as defined in the Glossary, and third parties with whom we may choose to sell, transfer, or merge parts of our business or assets. In the event of changes to our business, new owners may use your personal data as outlined in this privacy policy.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, accessed, used, or disclosed without authorization. Additionally, we restrict access to your personal data to employees, agents, contractors, and other third parties who require access for legitimate business reasons. These individuals are bound by a duty of confidentiality and will only process your personal data in accordance with our instructions.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws concerning your personal data. These rights include the right to receive a copy of the personal data we hold about you and the right to lodge a complaint with the relevant supervisory authority for data protection matters.
9. Glossary
10. Contact Details
Our complete details are as follows: CrissCross Tech (Pty) Ltd, Email Address: privacy@crisscross.money, Postal Address: The Pavillion Building, Cnr Portswood and Dock Road, Victoria and Alfred, Western Cape, 8001. You have the right to lodge a complaint with the relevant supervisory authority for data protection matters. However, we kindly request that you first contact us with your concerns so that we may address them appropriately.
